Complaints Council regulates
Residential premises
Council can issue an on-the-spot fine or an Environmental Enforcement Order for breaching noise standards.
An Environmental Enforcement Order details the offence and the timeframe for fixing the issue. You can be fined or prosecuted for not complying with the notice.
Commercial premises
Commercial and industrial properties with development approval must comply with the conditions of the approval. This includes hours of business operation.
If there’s a breach of conditions, Council can issue a Show Cause Notice or an Enforcement Notice.
A Show Cause Notice gives the receiver an opportunity to respond to Council before the issue of an Enforcement Notice.
An Enforcement Notice can require the company to:
- comply with the development conditions
- take specific action
- stop the activity.
Council can also prosecute offenders under the Planning Act 2016.
