Visit us in person
- Bayers Road Centre
7071 Bayers Road
Suite 262, Main level
Halifax, NS B3L 4P3
8:30 a.m. to 4:30 p.m.
Monday to Friday, excluding Holidays - Alderney Gate
40 Alderney Drive, 1st Floor
Dartmouth, NS B2Y2N5
8:30 a.m. to 4:30 p.m.
Monday to Friday, excluding Holidays - Musquodoboit Harbour
7900 Highway #7
Musquodoboit Harbour, NS B0J 2L0
8:30 a.m. to 4:00 p.m.
Monday to Friday, excluding Holidays
By phone
Call 311 toll-free from anywhere within the Halifax region. A friendly and knowledgeable agent can provide a wide variety of municipal information and services in over 300 languages. If you have a question about a municipal service, 311 is your one-stop-shop.
Hours of operation:
Monday to Friday
8 a.m. to 8 p.m.
Saturday & Sunday
9 a.m. to 5:30 p.m.
Closed on statutory holidays
After-hour urgent service for:
- road maintenance issues such as sinkholes, traffic light problems, and street obstructions
- plumbing or electrical issues at municipal facilities
- animal services like an injured or found dog, or an aggressive animal
- illegally parked vehicles
Always dial 911 in an emergency—when someone’s health, safety, or property is threatened, and when help is needed immediately.
What number do I call?
For municipal government information and services
311: non-emergency municipal government services from anywhere within the municipal boundary
1.800.835.6428: toll-free outside of the municipal boundary but within Nova Scotia
902.490.4000: outside of Nova Scotia for Halifax non-emergency municipal government services
902.490.5020 or 902.490.7252 (TTY): Halifax Regional Police non-emergency Dispatch
For other services:
911: in an emergency—when someone’s health, safety, or property is threatened, and when help is needed immediately
211: helping you find the right community and social services
411: local directory assistance
511: road conditions information service
611: telephone repair service
711: message relay service (MRS) for individuals who are hearing and/or speech impaired
811: non-urgent health care telephone triage service
By mail
Halifax Regional Municipality
PO Box 1749
Halifax, NS
B3J 3A5
Please indicate department and/or staff member.
