Cyberabad police portal resumes service after over a fortnight, Rachakonda still offline

Cyberabad commissionerate citizen portal back online
| Photo Credit: By Arrangement

The Cyberabad Police website, which had been inaccessible for over two weeks, has now been fully restored following technical maintenance and backend upgrades, officials confirmed on Thursday (December 4, 2025). DCP Cyber Crimes, Y. V. S. Sudheendra, said the site is “fully operational and accessible”, noting that the downtime was due to “scheduled and essential technical maintenance along with technical glitches and system upgrades”.

The update comes after both Cyberabad and Rachakonda police commissionerate websites were taken offline last month when they began redirecting users to external “gaming links”.

The Cyberabad and Rachakonda sites began malfunctioning about a week ago. Citizens seeking police station contacts or other public services were met with repeated “site can’t be reached” and “destination not reachable” errors, indicating gateway failures.

The issue was first flagged by the Cyberabad police IT cell, which noticed that visitors were being diverted to unauthorised links. The National Informatics Centre (NIC), which hosts the police websites along with several other government portals, initiated restoration work.

Police Commissioner Avinash Mohanty had earlier said that NIC was testing the pages and expected them to go live shortly. While Cyberabad’s portal has now been restored, the Rachakonda police website remains offline. Rachakonda Cyber Crimes DCP B. Anuradha said the site was deliberately taken down for “upgradation following NIC’s advice”, adding that the process might take around 10 days.

The disruption comes days after the Telangana High Court’s website was breached. Staff at the court discovered on November 11 that several PDF documents on the portal, tshc.gov.in, had been tampered with and were redirecting to a gaming site called BDG SLOT. High Court Registrar (IT), T. Venkateswara Rao, alerted the Director-General of Police and filed a complaint with the Hyderabad cyber crime police. The website, also hosted by NIC, carries crucial judicial information, including cause lists and case status updates.

In fact, in June 2024, the Telangana Police’s official website and associated Commissionerate portals were shut down for maintenance after multiple data-breaches and hacks affecting internal police apps and systems. At that time, the cyber security wing conducted vulnerability assessments and penetration tests across all internal and public-facing platforms to plug security gaps before restoring service.