Core Plan
Free
Premium Plan*
$5 Per-Seat/Month, Billed Annually or $6 Per-Seat/Month, Billed Monthly
Admin/Technician Seats
1-5 Seats
Unlimited Seats
Ticketing Quickly create, assign, and manage tickets. Centralized ticket tracking keeps everything organized.
Incident Tracking Monitor and manage incidents in real time with full status visibility, enabling faster prioritization and resolution.
Alerts Never miss a critical update. Automatic email alerts keep users informed when tickets change or issues escalate.
Reporting Make smarter decisions, faster. Dashboards highlight key metrics like ticket churn and response time.
Unlimited End Users No limit to the number of users who can submit tickets or request help.
End User Portal Users can submit and track tickets without relying on email, all from a user-friendly centralized interface.
Create and Sort by Custom Attributes Define custom attributes to organize, sort, and prioritize tickets around the way work actually gets done.
Multi Factor Authentication Add an extra layer of protection with multi-factor authentication to safeguard user accounts.
Ad-Free Gain back valuable screen space to focus on what matters, with a fully ad-free experience.
Tasklists Create checklist workflows for recurring tasks like onboarding or device setup, making it easy to follow every step and maintain consistency.
Bulk Actions Take action on multiple tickets at once to streamline repetitive tasks and reduce manual effort.
Live Chat 24/5 Connect with real humans 24/5 for quick answers and reliable support..
