Thai shoppers flock online amid economic slowdown as Shopee, Lazada and TikTok rake in billions Thai shoppers flock online amid economic slowdown as Shopee, Lazada and TikTok rake in billions

Thai shoppers flock online amid economic slowdown as Shopee, Lazada and TikTok rake in billions


Kornnikar Niwatsaiwong, Head of FMCG & E-commerce at TikTok Shop Thailand, said Thai sellers have achieved remarkable growth on the platform through initiatives like #ThaiRisers, which promote local brands.

“During mega sales campaigns, many Thai brands saw their GMV rise significantly — nearly half doubled sales, while around 20% recorded a 5–10x increase within days,” she said.

Live commerce has now become a key engine of Thailand’s digital economy, turning viewer engagement into measurable sales. This trend aligns with the rise of ‘shoppertainment’ — the fusion of entertainment and shopping — which has proven effective in driving both engagement and revenue.

 

E-Commerce Spending Keeps Soaring

Data from Priceza.com show that Thailand’s e-commerce market expanded 14% in 2024, reaching 1.1 trillion baht, up from 980 billion baht in 2023. The figure is projected to hit 1.6 trillion baht by 2027.

Thailand now ranks as the second-largest e-commerce market in ASEAN, behind Indonesia, despite having only the fourth-largest population in the region.

Experts also point to affiliate marketing as a rising force in 2025 — where independent promoters earn commissions by sharing product links across social media, websites, or blogs. The model benefits sellers, promoters, and buyers alike, helping drive overall e-commerce growth.

 

Lazada: E-Commerce Now One-Quarter of Thai Retail

Varitha Kiatpinyochai, CEO of Lazada Thailand, said e-commerce continues to expand despite economic headwinds.

“Consumers are more cautious and expect greater value for every purchase. Over half of platform sales now come from mega-sale campaigns,” she said.

She added that many sellers are shifting from offline to online channels, while consumers are spending more frequently and across a wider product range.

“We estimate that e-commerce now accounts for roughly one-quarter of Thailand’s total retail market,” she added.

Top-selling categories during double-digit sales campaigns include beauty items, travel accessories such as luggage, fandom-related goods, and collectibles tied to popular idols and games.

 

Grab: Food Delivery Demand Defies Slowdown

Chantsuda Thananitayaudom, Managing Director of Grab Thailand, said that despite the economic uncertainty dampening purchasing power, the food delivery sector continues to post double-digit growth.

“Consumers are trying to control spending and avoid unnecessary outings. To stimulate orders, Grab has focused on campaigns that emphasise value and offer flexible deals — both for home delivery and dine-in redemptions,” she explained.